Privacy policy

Privacy Policy

Last updated: June 3, 2026

At Shady & Steel Co., we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect When you visit or make a purchase from our store, we may collect:

  • Name, billing/shipping address, email address, and phone number
  • Payment information (processed securely — we do not store card details)
  • Browser and device information, IP address
  • Order history and communication with us

How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions and provide customer support
  • Send marketing emails (only if you opt in)
  • Improve our website and customer experience

Sharing Your Information We do not sell your personal information. We may share it with trusted third parties only as needed to operate our store, including:

  • Shopify — our e-commerce platform
  • Trendsi — our fulfillment partner, to process and ship your orders
  • Payment processors — to securely handle transactions
  • Shipping carriers — to deliver your orders

Cookies Our store uses cookies to help us understand how you use our site and to improve your experience. You can disable cookies in your browser settings, though some features may not function properly.

Your Rights Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at shadyandsteelco@gmail.com.

Data Retention We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations.

Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us Shady & Steel Co. Alberta, Canada shadyandsteelco@gmail.com